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Its A 10

Its A 10

www.itsa10haircare.com
What is your customer experience with Its A 10?

Its A 10 Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Its A 10 has a 2.6 star rating from 4 reviews; consumer sentiment is mostly neutral with mixed praise and complaints.

Positive Feedback

Customers praise product effectiveness when it works and note responsive resolution for a missing discount and some product availability inquiries.

Negative Feedback / Risk Areas

  • Repeated delivery errors and wrong shipping addresses are reported in Its A 10 reviews.
  • Multiple complaints about defective pumps, nozzles, and product consistency.
  • Users report poor customer service, billing issues, and slow or missing refunds.

Key Takeaways for Future Customers

  • Expect mixed quality; check reviews and product availability before purchase.
  • Monitor charges and confirmation emails and be prepared to dispute billing or seek refunds.
  • Confirm return policy and contact customer service promptly for order or membership issues.
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Media from reviews

Its A 10 - Do you have the product that I sent to you
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Show reviews that mention
miracle styling miracle order nozzle keratin shampoo hair hills address featherston
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Leafy Gkn
map-marker Austin, Texas

No commutation or order confirmation

I've been using their products for a very long time. But recently, I've been having issues ordering from their website and have been charged.

But I did not receive any order confirmation. I tried logging into my account but was not able to get through. I tried calling and emailing but did not receive any response. I thought maybe it's a fluke, so I tried ordering again a month later and the same thing happened.

So now I have to dispute my card company yet again and will not order their products.

And I have seen recently that their products have false claims. I will be switching to a different hair care product.

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Loss:
$200

Preferred solution: Full refund

User's recommendation: Do not buy

Resolved
Denise F Smg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Piggott, Arkansas

Resolved: Order placed with wrong shipping address

My order was sent to the wrong address. It was delivered to someone in Beverly Hills. It was supposed to be sent to Bobby Featherston at 710 CR-542 Greenway, Arkansas 72430.

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Preferred solution: Deliver product or service ordered

Denise F Smg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Piggott, Arkansas

My order

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My order went to Beverly Hills instead of to my address, which is Bobby Featherston, 710 CR-542 Greenway, Arkansas, 72430.

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Hutchinson, Kansas

Defective bottles of its a 10 leave in conditioner

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Updated by user Jun 30, 2025

Awful. I used it's a 10 leave in conditioner for years & liked it.

The last time I visited Ulta the clerk talked me into purchasing it's a 10 with keratin plus. After a few sprays the product no longer came out in a fine mist but rather s globby mess around the stem of the sprayer.First I was told to clean the sprayer which I had already done. When the sprayer is removed you can see the product inside is thick & globby. Because I had used the product before, I saw no need to keep the receipt.

Because of that Ulta store told me to call the company. And the company headquarters told me to go to the ulta store. Major runaround!!!

No satisfaction or standing behind what is clearly a defective product. Also it took 2 weeks to get a response from the company headquarters.Extremely disappointing!!

Original review Jun 26, 2025
I purchased 2 lg bottles of its a 10 leave in conditioner with keratin plus. After several uses, the product no longer sprayed out in a fine mist but instead came out thick & globby at the botton of the sprayer.

I have tried cleaning the sprayers.with no improvement because when i remove the nozzle, the product inside is thick & glibby also.

I have used it a 10 leave in conditioner for a long time now, but this is the first time i purchased it with the Keratin plus feature. I would like to return these bottles for a refund or at the very least i am willing to try new bottles without the keratin plus.
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Anonymous
map-marker Bantam, Connecticut

Pump on miracle moisture shampoo DOES NOT UNLOCK!!!!!!

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I had no shampoo left so I went to the store and decided to pay more for this shampoo as I've always wanted to try it. I was attending an important meeting that night and wa ted to look my best.

Before heading into the shower, I went to open the"10" shampoo.It would NOT open no matter how hard I tried...even my 43 yr old son tried and he couldnt open it either.

So I was unable to shampoo my hair on a very important night. UGHHH!!!

I am of course returning this and will never buy a "10" product again.

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User's recommendation: BEWARE!!!!!

Kiante Uck

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I'm looking to see if it can get it a 10 Miracle styling cream

I've been looking everywhere to find It's. 10 Miracle styling cream.

I was told it's discontinued.

I would love to see this product back. If there is a chance for me to purchase thus product, it would be great.

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User's recommendation: I love this product.

Lela Jyc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have miracle styling mousse and when I press the release nothing comes out- a defective nozzle

Please contact me as to how I return a faulty miracle styling mousse that is full but green press down nozzle is faulty and no mousse comes out

Thanks, Carolyn Lyons

215-893-**** or carolynlyons5679@***.com

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Anonymous
map-marker Chester, New York

Shampoo

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have they changed the formula for the silk keratin shampoo. I don't remember it having such a strong perfume smell

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Silvester Par

Missing the discount at the end of the transaction

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I sent an enquiry email to Its a 10., withing a few hours they had already resolved the issue and refunded me the 30% off discount that did not appeared on my receipt

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jeanne w Prm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Its a 10

Updated by user Oct 30, 2024

I have no idea. I asked them if they would bring back an old popular product.

Original review Oct 15, 2024

They were prompt with their response. I hope they will start manufacturing the product again.

I was happy that this service is provided. its up to them to see if it is freezable to manufacture it again.

I am not pissed but would just like to let the company just how much I liked their product. I'm not sure just why 100 symbols are needed so I'm rambling at this point.

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Holly R Jyo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The company won't stand behind their product

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I purchased the Miracle 10 spray volumizer in a salon somewhere in the US while traveling across the continent. The can is faulty; the sprayer won't work.

I contacted the company and asked for a replacement. They refused to stand behind their product. They would only help if I had purchased it online at their site. The salon, even if I could remember where I purchased it, isn't responsible for the faulty sprayer---the manufacturer or distributor should take responsibility.

Very poor customer service. BEWARE!

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Anonymous
map-marker Atascadero, California

OK when I checking out, it won't let me use my points

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It wont let me use my points it subtract it from my total, but it doesnt ever show up at checkout. This happens to me all the time.

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Denise W Uki

Has to do with my rewards.

Tried to order something and add my rewards. It took my rewards and didn't add it to my order. It was $20.

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Anonymous
map-marker West Orange, New Jersey

Issues with the order.

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Takes a long time to get delivered after placing an order. I only order when there's a deal, it's an expensive product.

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User's recommendation: Don't count on a fast delivery

Anonymous
map-marker Port Isabel, Texas

Do you have the product that I sent to you

Its A 10 - Do you have the product that I sent to you

Why dont you have a miracle styling potion number 10? Ive been using it for years why did you stop making it? or if you do, I would like to Porsche purchasing more.

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Aaliyah A Plq

Problem with product

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The pump is not working so product wont come out I just bought it and cant return it I was hoping to get the problem resolved

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Preferred solution: Full refund

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